Shopping cart help

Our shopping cart requires that your browser accepts cookies.  Cookies are small text files that are stored from our website to your computer.  Please note that these files only contain information that you provide to us.  We cannot gain access to other information on your computer through the use of cookies and only our website will be able to access that cookie.

To enable your browser to accept cookies please follow these general guidelines:

1. Enable cookies in your firewall.

2. Enable cookies in your browser.

For Netscape/Firefox Browsers:  Go to "Preferences", then click "Advanced" in the left pane, then make sure "Accept all cookies" is checked, then click "OK".  Different versions of Netscape may have slightly different procedures for doing this.

For MS Internet Explorer (IE):  Different versions are different.

v6.0.2900.2180: 

To customize your privacy settings for an individual Web site

  1. In Internet Explorer, on the Tools menu, click Internet Options.
  2. Click the Privacy tab, and then click Sites.
  3. In Address of Web site, type the complete address of the Web site for which you want to specify custom settings. For example, http://www.RxPalace.com
  4. To specify that you want Internet Explorer to always allow cookies from the specified Web site to be saved on your computer, click Allow.

Or, try going to "Tools", "Internet Options", click the "Security" tab, make sure "Internet" is highlighted, then click the "Custom Level..." button, scroll down to "Cookies", then make sure both options have "Enable" checked, then click "OK" twice.  Different versions of IE may have different procedures for doing this.  For example, in Version 6 of Internet Explorer you would Choose "Tools", Internet Options", click the "Privacy" tab, click the "Advanced..." button, then make sure "Accept" is selected for First-party and Third-party Cookies.

If after enabling cookies you still have trouble with the shopping cart please try this page:  https://www.RxPalace.com/payment.htm

If you still have shopping cart problems please note what error you have encountered and notify us at Services@RxPalace.com or call toll-free within the U.S. 1-877-797-2522.

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